If your ResinGuild account is suspended, it means you have violated our platform policies or terms of service. Below are the possible reasons for suspension and steps to take if your account is affected.
1. Reasons for Account Suspension
Repeated violations of content guidelines (e.g., uploading prohibited or low-quality models).
Intellectual property infringement (e.g., unauthorized use of copyrighted materials).
Fraudulent activity (e.g., chargebacks, payment manipulation, or scam-related actions).
Harassment or abusive behavior towards other users.
Multiple reports from the community leading to review by our moderation team.
2. What Happens When Your Account is Suspended?
You will receive an email notification explaining the reason for your suspension.
Access to selling, downloading, or interacting on ResinGuild may be restricted.
Your listed models may be temporarily removed from public view.
3. Can You Appeal a Suspension?
Yes, if you believe your account was suspended by mistake, you can submit an appeal request:
Contact our support team by submitting a support ticket.
Provide relevant details, including any misunderstandings or proof of compliance with our policies.
Our team will review your case and respond within 5-7 business days.
4. How to Avoid Account Suspension
Follow our content guidelines and licensing terms.
Only upload original or properly licensed content.
Engage respectfully with the community and adhere to ethical selling practices.
Failure to comply with our policies after reinstatement may result in a permanent ban. If you have any questions regarding your account status, please review our Terms of Service for more details.
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